Contact Us
We welcome all inquiries, feedback, service consultations, and business cooperation requests. Our professional support team is always ready to provide you with timely and effective assistance. Feel free to reach out to us through the following official channels.
Official Contact Information
Company Name: Wuhan Yanzhou Information Technology Co., Ltd.
Official Website: yanzhoukj.com
Support Email: support@yanzhoukj.com
Company Address: Room 1, 10th Floor, Building 7, Phase 1, Oceanwide International SOHO City, Central Business District, Jianghan District, Wuhan City, Hubei Province, China
Service Scope
Our team provides comprehensive support for the following services:
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Product consultation and customization service
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Order inquiry, modification and cancellation
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Shipping, logistics and delivery related issues
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Return, refund and exchange application processing
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Technical support and after-sales service
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Business cooperation and project negotiation
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Privacy policy and website rule consultation
Service Hours
We provide customer support during standard working hours:
Monday – Friday: 10:00 AM – 6:00 PM (UTC+8)
Weekends & Public Holidays: Off-duty, messages will be replied within the next working day
Reply Policy
We strive to respond to all customer inquiries within 24 business hours. For urgent issues, we will prioritize your request and provide effective solutions as soon as possible. Please clearly state your order number, relevant questions and attach corresponding pictures or videos (if needed) in your email to help us solve your problem efficiently.
Warm Reminder
To protect your rights and information security, please only contact us through the official channels published on this website. We will not take responsibility for any loss caused by private contact through unofficial channels.
Policy Update
We reserve the right to update our contact information and service rules without prior notice. All updated content will take effect immediately after being posted on the yanzhoukj.com official website.
